FAQ
All the answers to your questions about your stay
Here are all the answers to your questions. If you still have questions, please contact us via our contact page.
How can I pay for my stay?
Where can I book my stay?
You can book your stay directly on our website or on any online booking platform (Booking, Airbnb), adding a commission fee. The best price will always be on our website!
Can I cancel my stay?
Between 15 and 30 days before arrival: 30% deposit retained.
Before 15 days: the full amount of the stay is due, except in cases of proven force majeure (death, hospitalisation). Covid-19 is not a case of force majeure.
How does arrival work?
As far as possible, I will be there to welcome you and give you all the details you need to have a great time in the cottage. If you are arriving late or very early in the morning, I will welcome you remotely with an independent arrival by key box.
What are the normal departure and arrival times?
Is it possible to offer a gift card?
Do I have to pay a deposit?
This will be released within a maximum of 5 days after your departure, once the accommodation has been checked and the equipment has been checked.
Are there any other fees?
The tourist tax must be paid when you make your reservation. It is included in your booking, so you can pay it by credit card, or you can pay it in cash on arrival. The amount can be calculated on the Baie du Cotentin tourist office website. This tax is paid to the State and is not a profit we make.
Are there any cleaning charges?
- Cleaning is included in the nightly rate for L’idylle.
- For L’escapade, it is a compulsory fixed price of €70.
- On departure, the accommodation must be clean and tidy, the bins emptied and taken out, the dirty linen collected, the crockery clean and put away, and the toilets clean. If these rules are not respected, a cleaning supplement will be deducted from the deposit.
- In the event of stained sheets, stained sofa/carpet/mattress, tobacco odours in the accommodation, Nos jours heureux reserves the right to deduct from the deposit the costs incurred for thorough cleaning and/or replacement of equipment.
Is there a breakfast option?
Yes, but only for the cottage l’Idylle. 12€ per person, it includes cereal and natural bread from a local bakery, butter and jam, spreads, cereals, milk and homemade fruit juice, coffee and tea, fresh yoghurts from a family business a few miles from the cottage (Les bouilles de Cauquigny). You can book it here.
Are there any other options?
Yes, only for the cottage l’Idylle. You can check the list of options on the extras page.
Is it possible to bring children to L'idylle?
Yes, free of charge for a child up to 2 years of age only (loan of a cot).
Contact us
If you have any questions or need information about your stay in Normandy, we’ll be happy to answer your questions by phone or email!